1.1. These Terms & Conditions govern the purchase of products via www.incraftcreations.com or through other channels such as social media, phone, chat, or through our Customer Service Team, all of which are owned and operated by Incraft Creations, the company behind www.incraftcreations.com.

 

1.2. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE MAKING ANY PURCHASES OR AVAILING ANY SERVICES THROUGH ANY CHANNELS AFFILIATED WITH INCRAFT CREATIONS. BY MAKING A PURCHASE THROUGH THE WEBSITE OR ANY OTHER CHANNEL, YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. IN ADDITION TO THESE TERMS, YOU WILL ALSO BE BOUND BY THE WEBSITE’S TERMS OF USE, PRIVACY POLICY, VENDOR TERMS, OR ANY ADDITIONAL TERMS OF SERVICE DISPLAYED WITH THE PRODUCT SELECTION. 

1.3. IF YOU DO NOT AGREE TO THESE TERMS & CONDITIONS, PLEASE DO NOT ACCESS THE WEBSITE OR MAKE ANY PURCHASES THROUGH ANY OTHER CHANNEL.

 

 

2.1. The website serves as a platform for the online sale and purchase of products and services offered by third-party vendors (“Vendors”). Ownership of the merchandise (“Products”) passes directly from the Vendors to the customers.

 

2.2. Incraft creations.com reserves the right to change or discontinue any service at any time without notice. Procedures, modes, processes, or conditions of purchase may be added or modified by Incraft creations.com at any time. Incraft creations.com shall not be liable to you or any third party for any such modification, suspension, or discontinuance.

 

 

3.1. Incraft creations.com facilitates the sale of various products. Shipping for all products on the website shall be as per the company’s policy, which may be subject to change.

 

3.2. In the event of receiving a damaged product, please contact or email us at info@incraftcreations.com. Damaged items will be assessed, and appropriate solutions will be offered, which may include replacement or other corrective measures.

 

3.3. If a product is out of stock, we will contact you, and a refund request will be initiated. For paid orders, refunds will be processed directly to your debit/credit card or online account. The refund amount will reflect in your card or bank account within 7 to 21 working days from the date of the refund request. No refund will be provided for Cash On Delivery (COD) payments.

 

 

 

4.1. You are responsible for your actions in using the purchased products; Incraft creations.com shall not be liable for any such actions.

 

4.2. By making a purchase, you confirm that you are of legal age to enter into a contract and are not barred from receiving services under applicable Indian laws.

 

4.3. Incraftcreations.com shall not be liable for any deficiency in the payment of consideration for the products purchased on the website.

 

 

5.1. Pricing information for products shall be disclosed to you at the time of purchase.

 

5.2. Incraft creations.com does not guarantee that its prices will be the lowest in the city, region, or geography. Prices and availability are subject to change without notice.

 

5.3. While efforts are made to provide accurate pricing information, typographical and other errors may occur. In such cases, Incraft creations.com reserves the right to contact you for further instructions or cancel your order.

 

 

You may be required to provide credit or debit card details to approved payment gateways for making payments. You agree to provide correct and accurate card details and acknowledge that the information provided may be used for fraud verifications or as required by law.

 

 

Your shipping address and pin code will be verified before payment. Incraft creations.com will not be responsible for non-delivery in areas not covered by our delivery partners/vendors. Efforts will be made to ship multiple orders together, but this may not always be possible.

 

 

Please refer to the return and refund policy on the website for detailed terms: https://incraftcreations.com/return-refund/

 

 

Please refer to the shipping, delivery, and cancellation terms on the website for detailed information: https://incraftcreations.com/shipping-policy/

 

 

Standard warranties and usage conditions for each product are applicable. Claims contrary to these terms or products used against usage conditions will not be entertained.

 

Incraft Creations shall not be liable for any incidental, indirect, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the refund or replacement of the product in question.

 

 

12.1. These Terms & Conditions and any disputes arising under or in connection with them shall be governed by the laws of India without regard to conflict of laws principles.

 

12.2. Any claims, differences, or disputes arising under these Terms & Conditions or any transactions on or through the website shall be subject to the exclusive jurisdiction of the courts at Mumbai, and you hereby submit to the jurisdiction of such courts.

 

 

13.1. Offers, promotions, and contests introduced by Incraft creations.com may have specific terms and conditions, which will be clearly stated. Incraft creations.com reserves the right to change, modify, add, or delete any terms and conditions of such promotions at its discretion without prior notice.

 

13.2. By participating in offers, promotions, or contests, you release and hold harmless Incraftcreations.com from any claims or demands.

 

13.3. The selection of winners in contests will be at the discretion of Incraft creations.com, and the mechanism for selection may not be disclosed.

 

13.4. Incraft creations.com reserves the right to vary the terms and conditions of contests, and its decisions shall be final and binding.

 

13.5. Personal information collected during contests will be kept confidential and may be used for marketing and promotional activities, subject to your consent.

 

13.6. Entries must be from public profiles; entries from private profiles will be considered invalid.

 

13.7. Sharing of participant entries by Incraft creations.com does not imply winning status. Winners will be declared explicitly by Incraftcreations.com.

 

13.8. Featured entries on Incraftcreations.com’s social media platforms are at the discretion of Incraftcreations.com and third-party agencies.

 

13.9. Entries containing abusive language, attacks on individuals or entities, or any demeaning content will be disqualified.

 

13.10. All other terms and conditions on the website, not conflicting with these terms, shall prevail.

 

13.11. Disputes arising from contests are subject to arbitration, and the jurisdiction shall be within the courts of Mumbai.

 

13.12. Contests are void where prohibited by law.

 

 

14.1. Priority shipping is an optional service available at an additional cost, the amount of which varies based on the product and shipping destination.

 

14.2. The priority shipping service is offered only for selected products and specific pin codes, which can be confirmed by contacting our Customer Service team.

 

14.3. Incraftcreations.com shall not be liable for delays in the arrival of packages due to unforeseen circumstances beyond its control.